Shipping policy
All orders are shipped via well-known logistics partners such as UPS, DHL or FedEx. Once your order has shipped, you will receive an email confirmation with tracking information so that you can track your gear's journey from our operation centers to your address.
Your orders are handed over to the relevant shipping companies within 48 hours during working days and within 72 hours during official holidays. Please note that official holidays may vary depending on the shipment country.
Normally our logistics partners deliver orders within 4 working days (after handing over) in the UK and within 8 days in the rest of the world.
Delays due to customs policies, strikes, or unforeseen circumstances should be excluded from the estimated period. In these cases, customs officials will inform you on how to receive your order.
Shipping rates
Personalised ID tags ship free to the UK and Europe.
For other products, including collars, harnesses, leads and clothing from our partner brands:
- United Kingdom: £2.99 for orders below £24.99; free shipping for orders of £24.99 or more.
- Europe: £2.99 for orders below £24.99; free shipping for orders of £24.99 or more.
Rates for other destinations, and the final rate for baskets combining products from different shipping profiles, are shown at checkout before you place your order.
Also, we usually offer free shipping campaigns, please check campaign descriptions and coupons.
Ensuring that your order reaches you safely is one of our utmost responsibilities.
Before accepting the package from the delivery company, we recommend you check if it has been opened, torn, crushed, or soaked.
If your package is damaged and the product/products inside are missing, take a damage report from the shipping company within 7 days and notify the company authorities about the situation.
You can contact us via info@markedcorner.com for delivery address changes.